For The Home Depot Corporate Gift Card Buyers:
Q. What gift card types are available?
The Home Depot Gift Cards are available in both physical and digital formats in the United States and Canada.
Q. Is there a minimum gift card order?
If you are ordering 15 or more gift cards, you qualify for The Home Depot Corporate Gift Card Program.
Q. Are there discounts available for bulk gift card purchases?
Discounts are available based on volume. To learn more, Submit a Request.
Q. What gift card denominations can I select?
Gift card denominations are available in any range from $5 to $2,000.
Q. Can I order mixed denominations?
Yes, your gift card order can include multiple denominations if you choose.
Q. How do I pay for my gift card order?
All gift card orders require prepayment with an order. We accept wire transfers and ACH. You may qualify to keep funds on account with us. Additional payment options, if needed, can be discussed with our Corporate Gift Card Account Team. For more assistance, Submit a Request.
Q: How and when are physical gift cards shipped and digital gift cards sent?
For both physical & digital gift card orders, once payment is received, the order will be processed.
- Physical Card Shipments: Orders will ship within 1-3 business days from when payment is received and applied to the order. All physical card shipments will be shipped in bulk to a single location.
- Digital Card Sends: Orders are released once payment is received and sent individually to each recipient or available from within your Home Depot Corporate Gift Card Account if ordered in Bulk. Alternatively, for Direct Delivery, you can specify the date and time for your digital gift cards to be emailed.
Q. Are gift cards activated before they are shipped or emailed?
For physical gift cards: Activation occurs after the UPS confirmation is received. Until then, they are not active.
For digital gift cards: Once an order has been processed, gift cards are delivered in an active state to the requested email address.
Q. How do I check my Gift Card order status and delivery?
You can log in to the portal at any time to check the gift card status:
- Login to your Home Depot Corporate Gift Card Account
- Go to “My Orders”
- Select the date range and click “Search”
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Check the status column within the My Orders page
- Status labels will display as either “In Progress” for orders received or “Complete” for orders shipped or digitally delivered.
Q. How are physical Gift Cards delivered?
Once your physical gift card order has shipped, you will receive an email with a shipment tracking number, which you may use to check the current shipping status of your order.
Physical gift card orders receive free, two-day priority shipping. Gift cards orders are bundled and labeled by denomination. A packing slip will be included.
Q: How are digital Gift Cards delivered?
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Direct Delivery
Gift card(s) can be sent by email to recipients on your behalf directly from the system. You will be prompted to upload a spreadsheet of your recipients’ contact information. Recipients will receive an email notification containing a link to their digital gift card with prompts on how to access it. -
Digital Bulk Orders
If you prefer to handle gift card distribution, you can securely download a spreadsheet with digital gift card links and corresponding challenge answers. Recipients will click the link and enter the challenge code you provided to access their Home Depot Digital Gift Card.
Q. Are there any fees if the gift cards are not used?
No, gift cards have no dormancy fees or other fees.
Q. What personalization options are available?
Digital Gift Cards can be personalized with a logo/photo or video, eGreeting card and custom message.
*Official Home Depot assets are available for marketing purposes upon request.
Q. Need help setting up your account?
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